Terms & Conditions
SHIPPING & RETURNS POLICY
Most orders will ship within 3 business days. Most domestic orders will be shipped using UPS Ground service and can take up to 7 days to receive. Please contact sales@RieserFineArt.com if you require special handling or faster service.
International Customers: Customs laws require that all applicable Duties and Taxes must be paid for shipments entering your country. By placing an order with RieserFineArt.com, you agree to pay the duties and taxes charged by Customs at the time of delivery.
We require a signature on shipments: We will email you a tracking number after your order is shipped. Please be sure to track your package and make arrangements for someone to accept it upon delivery. This helps avoid lost packages, incorrect deliveries, and further problems.
RETURNS AND REFUNDS:
We want you to love your purchase. If for any reason you are not completely satisfied with your purchase, you received the wrong item, or you received damaged merchandise, send it back. James J. Rieser Fine Art must approve all returns; unsolicited returns will not be accepted.
If you wish to return a product, you must obtain a Return Merchandise Authorization (RMA) from James J. Rieser Fine Art at (831) 620-0530 or by email to sales@RieserFineArt.com. The RMA is valid for 30 calendar days from issue date.
PLEASE DO NOT SHIP ANY PRODUCT BACK UNTIL YOUR RETURN IS APPROVED BY JAMES J. RIESER FINE ART AND YOU ARE ISSUED A RMA.
You will be responsible for shipping the item back. Make sure to write down the tracking number for your reference and to get a proof of pick-up to ensure that the package was properly received. NO CREDIT WILL BE ISSUED WITHOUT PROOF OF DELIVERY.
Refunds will be issued in the original form of payment for the price paid for the product(s) when returned within 1 week of the date the order was received. Merchandise returned more than 1 week after the receive date will not be eligible for a return or exchange. Receipts and original packaging must accompany all returns for refunds to be issued. Merchandise must be unused and in perfect condition.
REFUNDS WILL BE ISSUED FOR THE FULL AMOUNT OF THE PURCHASE, LESS SHIPPING AND HANDLING CHARGES; WE ARE NOT ABLE TO REFUND SHIPPING AND HANDLING CHARGES.
If you have received defective or damaged merchandise, please notify us within 5 business days of receipt for a refund or replacement. If you do not notify us within 5 days of receipt, credit or replacements cannot be issued.
Please allow 5-7 business days for refunds to be processed, and 1-2 billing cycles for the refund credit to appear on your credit card statement.
If you have additional return or exchange questions, please feel free to contact us by sending an email to sales@RieserFineArt.com.
PLEASE PACK PRODUCT AS CAREFULLY AS IT WAS WHEN YOU RECEIVED IT. PLEASE KEEP YOUR TRACKING ON RETURNS, AS YOU ARE RESPONSIBLE FOR PACKAGES THAT ARE LOST IN TRANSIT.
We care about what you think. Please let us know why you are requesting a return or exchange so we can continue to improve our service for you. You will be prompted during the return process.
When you visit RieserFineArt.com or RFACarmel.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of James J. Rieser Fine Art or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of James J. Rieser Fine Art, with copyright authorship for RieserFineArt.com and RFACarmel.com, and protected by international copyright laws.
James J. Rieser Fine Art’s trademarks and trade dress may not be used in connection with any product or service that is not James J. Rieser Fine Art’s in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits James J. Rieser Fine Art. All other trademarks not owned by James J. Rieser Fine Art or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by James J. Rieser Fine Art or its subsidiaries.
LICENSE AND SITE ACCESS
James J. Rieser Fine Art grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of James J. Rieser Fine Art. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of James J. Rieser Fine Art. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of James J. Rieser Fine Art and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing James J. Rieser Fine Art’s name or trademarks without the express written consent of James J. Rieser Fine Art. Any unauthorized use terminates the permission or license granted by James J. Rieser Fine Art. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of James J. Rieser Fine Art so long as the link does not portray James J. Rieser Fine Art, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any James J. Rieser Fine Art logo or other proprietary graphic or trademark as part of the link without express written permission.
YOUR AFFILIATE ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. James J. Rieser Fine Art and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. James J. Rieser Fine Art reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant James J. Rieser Fine Art and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant James J. Rieser Fine Art and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify James J. Rieser Fine Art or its associates for all claims resulting from content you supply. James J. Rieser Fine Art has the right but not the obligation to monitor and edit or remove any activity or content. James J. Rieser Fine Art takes no responsibility and assumes no liability for any content posted by you or any third party.
RISK OF LOSS
All items purchased from James J. Rieser Fine Art are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
James J. Rieser Fine Art and its associates attempt to be as accurate as possible. However, James J. Rieser Fine Art does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by James J. Rieser Fine Art itself is not as described, your sole remedy is to return it in original condition.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY JAMES J. RIESER FINE ART ON AN “AS IS” AND “AS AVAILABLE” BASIS. JAMES J. RIESER FINE ART MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, JAMES J. Rieser Fine Art DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. JAMES J. RIESER FINE ART DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM RIESERFINEART.COM AND RFACARMEL.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. JAMES J. RIESER FINE ART WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting RieserFineArt.com and RFACarmel.com, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and James J. Rieser Fine Art or its associates.
Any dispute relating in any way to your visit to James J. Rieser Fine Art or to products you purchase through RieserFineArt.com and RFACarmel.com shall be submitted to confidential arbitration in Carmel, California, except that, to the extent you have in any manner violated or threatened to violate James J. Rieser Fine Art’s intellectual property rights, James J. Rieser Fine Art may seek injunctive or other appropriate relief in any state or federal court in the state of California, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to RieserFineArt.com and RFACarmel.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.